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  • Strategic Customer Care Series

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    Name: Strategic Customer Care Series
    Date: October 18, 2018
    Time: 8:30 AM - 12:00 PM CDT
    Event Description:

    Attendees: Customer service, technical staff, sales engineers and inside sales reps looking to polish their skills and increase revenue opportunites

    Participants will walk away knowing how to:

    • Define the top 5 expectations of internal and external customers
    • Strategically identify areas for up-selling and cross-selling to current and new customers
    • Learn effective communication skills to lower barriers, create win-win solutions and build trust with customers
    • Discover ways to fix both the problem and the upset customer while still maintaining confidence and self-esteem

    Corporate Strategies & Solutions, Inc.
    55 Shuman Boulevard, Suite #175
    Naperville, IL 60563

    Date/Time Information:

    Thursday, Oct 4, 11, 18  & 25 | 8:30am - 12:00pm

    Contact Information:
    Lindsay Goetting
    For pricing and additional information, please contact Corporate Strategies at 630-778-1500
    Set a Reminder:
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